Order Cancellation Policy for HM Knives
At HM Knives, we strive to provide our customers with high-quality products and exceptional service. However, we understand that there may be times when you need to cancel an order. Please review our cancellation policy below:
Order Cancellations
Cancellations before Shipment: You may cancel your order at any time before payment has been made. To cancel, please contact our customer support team at [admin@hmknives.com] with your order details. We will process your cancellation request fast.
Cancellations after Shipment: Once your order has been shipped, it cannot be canceled. If you no longer wish to receive the item, you may return it according to our Return Policy after delivery.
Custom Orders
Custom and Personalized Orders: Orders for custom-made or personalized knives cannot be canceled once production has begun. These items are made specifically for you, and we are unable to accept cancellations or returns for custom products.
Contact Us
For any further assistance regarding cancellations or changes to your order, please reach out to us at:
– Email: [admin@hmknives.com]
– Phone: [+92-322-8555010]
We appreciate your business and are here to help with any questions or concerns.